How to Check ASUS Warranty Status in 2026 (Step-by-Step)

If you just bought an ASUS product or something went wrong with your device, the first thing you need to know is whether it’s still under warranty. Here’s the short answer: you can check your ASUS warranty online at the official ASUS warranty check page using your product’s serial number. It takes less than two minutes.

Why Checking Your ASUS Warranty Matters

Most people only think about warranty when something breaks. By then, it’s sometimes too late, because the warranty may have expired or the damage may not be covered.

Knowing your warranty status helps you:

• Decide whether to pay for a repair out of pocket or file a claim
• Understand what’s covered before you send in your device
• Avoid voiding your warranty by accident
• Plan ahead if your warranty is about to expire

ASUS products come with different warranty periods depending on the region and product type. Laptops, monitors, routers, and motherboards each have different rules. Checking early saves you money and frustration.

What You Need Before You Start

You only need one thing: your product’s serial number.

You can find the serial number in several places:

• On the sticker at the bottom of your laptop or device
• Inside the battery compartment (for older models)
• On the original box or packaging
• In Windows: go to Settings, then System, then About
• Through Command Prompt: type wmic bios get serialnumber and press Enter
• In the ASUS MyASUS app under Device Information

Write it down or take a photo before you start. You’ll need it for every method below.

How to Check ASUS Warranty Online (Fastest Method)

This is the easiest and most reliable method.

Step 1: Go to the ASUS warranty check page at https://www.asus.com/support/warranty-status-inquiry/

Step 2: Enter your product’s serial number in the search field.

Step 3: Select your country or region from the dropdown menu.

Step 4: Click the search or submit button.

Step 5: The page will display your warranty status, including the start date, end date, and whether the warranty is still active.

The result shows you exactly how many days you have left or whether the warranty has expired. It also shows the product model linked to that serial number, which is a good way to confirm you entered the right number.

If the system says “no record found,” double-check the serial number. It’s easy to mix up zeros and the letter O, or confuse the number one with a lowercase L.

How to Check ASUS Warranty Using the MyASUS App

If you have an ASUS laptop or PC, the MyASUS app is already installed or available for free download.

Step 1: Open the MyASUS app on your Windows device.

Step 2: Click on “Device Information” from the left menu.

Step 3: Look for the warranty section. It shows your warranty status and expiration date directly.

This method is convenient because it pulls the serial number automatically. You don’t have to look it up manually.

The MyASUS app also shows you other useful information like your device’s health status, battery cycle count, and available updates. It’s a good tool to keep installed.

How to Check ASUS Warranty by Contacting Support

Sometimes the online tool doesn’t work, especially if your device was purchased in a different country or is a commercial model. In that case, contact ASUS support directly.

By phone: Call your regional ASUS support line. Have your serial number and proof of purchase ready.

By live chat: Go to https://www.asus.com/support/ and use the live chat option. A support agent can look up your warranty manually.

By email: Submit a support ticket through the ASUS website. Response times vary by region, usually one to three business days.

At a service center: Walk into any authorized ASUS service center with your device and receipt. Staff can check the warranty on the spot.

When contacting support, be ready with:

• Serial number
• Product model name
• Date and place of purchase
• Proof of purchase (receipt or invoice)

ASUS Warranty Types

Not all ASUS warranties are the same. The coverage depends on the product and sometimes the region.

Product Type	Standard Warranty Period
Laptops (consumer)	1 year
Laptops (ProArt, business)	2 years
Desktops	1 year
Monitors	3 years
Motherboards	3 years
Graphics Cards	3 years
Routers	2 years
Phones (ZenFone)	1 year
Accessories	1 year

These are standard periods. Some regions offer longer coverage. Retailers or ASUS itself may offer extended warranty plans at purchase.

What ASUS Warranty Covers

Standard ASUS warranty covers manufacturing defects and hardware failures that happen under normal use. This includes:

• Screen defects (dead pixels, backlight failure)
• Keyboard and trackpad failures
• Battery defects (within a specific capacity threshold)
• Motherboard or component failures
• Build quality issues

What ASUS Warranty Does NOT Cover

This is where many people get surprised. The warranty does not cover:

• Physical damage (drops, cracks, dents)
• Liquid damage
• Damage caused by unauthorized repairs or modifications
• Normal wear and tear (scratches, faded keys)
• Software issues or viruses
• Damage from using the wrong charger or power source
• Cosmetic damage that doesn’t affect functionality

If you opened the device yourself or had it repaired by a non-authorized shop, the warranty may be void. ASUS uses tamper-evident seals in some products.

How to Check ASUS Warranty if You Bought Second-Hand

This is a common situation. If you bought a used ASUS device, the warranty may still be transferable, or it may have already expired.

Here’s what to do:

Step 1: Get the serial number from the device.

Step 2: Use the online warranty check tool mentioned above.

Step 3: The result will show the original purchase date and expiry. Warranty usually runs from the original purchase date, not from when you bought it second-hand.

Step 4: If the warranty is still active, it generally transfers with the product in most regions. ASUS doesn’t typically require warranty registration to a specific name.

However, you should check your local ASUS support page for regional policies because some countries require the original receipt to process a claim.

How to Extend Your ASUS Warranty

If your warranty is about to expire, ASUS offers extended warranty plans in many regions. These are called ASUS Extended Warranty or ASUS Premium Care, depending on your country.

Extended plans typically offer:

• One or two additional years of coverage
• Accidental damage protection (in some plans)
• Priority service
• On-site repair (in some business plans)

You can purchase extended coverage through the ASUS website or authorized retailers. Some plans need to be purchased before the original warranty expires, so don’t wait too long.

For businesses and organizations, ASUS also offers commercial warranty options with faster turnaround times and dedicated support channels. The ASUS Commercial Support page has details specific to business users.

Registering Your ASUS Product for Warranty

Some regions and promotions require product registration to activate or extend warranty. Even where it’s not required, registering your product is a good habit.

Step 1: Go to the ASUS Member Registration or product registration page on the ASUS website for your region.

Step 2: Create or log in to your ASUS account.

Step 3: Enter your product’s serial number and model.

Step 4: Enter the purchase date and upload proof of purchase if asked.

Step 5: Submit the form. You’ll receive a confirmation email.

Registration helps ASUS track your device and can make filing future claims faster. It also sometimes unlocks additional warranty months as a registration bonus, depending on promotions running in your region.

Common Problems When Checking ASUS Warranty

Serial number not found: Check the number again carefully. If it’s still not found, contact ASUS support directly. Older or refurbished models sometimes have system delays.

Wrong region selected: Warranty databases can be region-specific. If you bought your device in one country but live in another, select the purchase country.

Warranty shows as expired but you just bought it: This can happen with old stock. Your purchase receipt matters here. Contact ASUS support with proof of purchase and they can manually verify and correct the record.

Warranty voided due to unauthorized repair: If someone opened your device without authorization, ASUS may void the warranty. Always go to an authorized service center for repairs.

How to File an ASUS Warranty Claim

Once you’ve confirmed your warranty is active and your issue is covered, here’s how to file a claim.

Step 1: Visit the ASUS support website and go to “Repair Services.”

Step 2: Enter your serial number and describe the issue.

Step 3: Choose your preferred service method. Options include mail-in service, drop-off at an authorized service center, or in some regions, on-site repair.

Step 4: Follow the instructions to package and ship your device if using mail-in. ASUS usually provides a shipping label.

Step 5: Track your repair through the ASUS repair tracking system using the case number provided.

Turnaround times vary. Typically it’s five to fifteen business days depending on parts availability and your location.

Conclusion

Checking your ASUS warranty is simple once you know where to look. Use the official ASUS warranty check tool with your serial number for the fastest result. If that doesn’t work, the MyASUS app or a quick call to support will sort it out.

The key things to remember:

• Your serial number is the only thing you need
• Warranty runs from the original purchase date
• Physical and liquid damage are never covered
• Unauthorized repairs can void the warranty
• Extended plans are available but time-sensitive

Don’t wait until something breaks to check. Look it up now, note the expiry date, and decide if an extended plan makes sense for your situation. That’s the smart move.

Frequently Asked Questions

Can I check ASUS warranty without a serial number?

No, the serial number is required for any warranty lookup. Without it, the ASUS system has no way to identify your specific product. If you’ve lost it, check the original box, your purchase receipt, or use the Command Prompt method on a Windows device to retrieve it from system information.

Does ASUS warranty transfer to a new owner?

In most regions, yes. ASUS warranty is tied to the product, not the owner. If the warranty period hasn’t expired, the new owner can use it. However, some claims may require the original purchase receipt, so ask the seller for a copy before completing the purchase.

What happens if ASUS can’t repair my device under warranty?

If ASUS cannot fix the problem, they typically offer a replacement unit of the same or equivalent model. In some cases, they may offer a refund or store credit depending on regional consumer protection laws and the situation.

How long does ASUS warranty repair take?

Typical repair time is five to fifteen business days from when ASUS receives your device. This can vary based on parts availability, service center workload, and your location. You can track the repair status using the case number provided at the time of submission.

Is screen damage covered under ASUS warranty?

Manufacturing defects like dead pixels or backlight failure are covered. Physical damage from drops, cracks, or pressure is not covered. If your screen broke because you dropped the laptop, that’s considered accidental damage and falls outside standard warranty coverage unless you purchased an accidental damage protection plan.