Two major branches of artificial intelligence gaining momentum today are conversational AI and generative AI. Though often grouped together as “intelligent systems”, these technologies have unique capabilities and applications. Defining Conversational AI Conversational AI, or chatbots, are AI systems designed to communicate through natural language dialogs, understanding text or voice inputs and responding appropriately. Key […]

Artificial intelligence (AI) is advancing rapidly, empowering machines to perform human-like tasks. As AI capabilities grow, two branches have emerged – generative AI and predictive AI. Though related, these two types of AI have distinct differences. Generative AI Generative AI refers to AI systems that can create brand new, original content. The system is not